Policies

without a valid health card, you may be subjected to payment for the services
without a valid health card, your follow-up appointment will not be booked

a 24 hour notice is required for any appointment cancellation
without a proper notice, you will be charged $60 cancellation fee

Our office communicates via text messaging and Emails
Appointment reminders are sent via text messaging and Email
a text message response is required to confirm your appointment
unconfirmed appointments will be rescheduled
Please exclude any personal or medical information from the email
Our office does not use regular mail (Canada Post, UPS, purolator)

Please have your pharmacy send us a prescription renewal form
it takes up to 2 to 3 business days for prescription renewal
Please do not request refills on Fridays

Please call our office to obtain the results of your investigations

Virtual care refers to the use of technology, including telephones, video, mobile apps, text-based messaging, and other communication platforms for the delivery of health services to a patient outside of a health system. While virtual care is very secure and prompt, it has certain limitations. The doctor may base on their assessment and discretion may advise you to see someone in person after the virtual care appointment

Monday to Friday 9 am to 5 PM*
Subject to change without notice. Please call or message our office to confirm the timings.

For list of services covered by OHIP, please refer to what ohip covers
All non OHIP covered services are charged a flat rate of $75.